Communication Skill

1. Reading Comprehension oReading comprehension is one important communication skill a pharmacy technician must have. They must be satisfactory to read and understand prescription drug information and instructions from doctors to fill patients prescriptions. Pharmacy technicians need to be able to fill prescriptions with detail and accuracy, as even a slight mis cultivate or misunderstanding can be dangerous to a patient. Prescription drugs ar often long and uncommon words, so pharmacy technicians need to read each prescription accurately, and c each the doctors office with any questions or clarification.Give Instruction oOne counseling and communication skill pharmacy technicians must have is the ability to give instructions. Pharmacy technicians needs to communicate clearly to patients regarding usage and other details of their prescription or over-the-counter medication. Patients must follow their doctors orders when it comes to how much prescription medication to take, and wh en it the pharmacy technicians responsibility to help patients understand those details.Pharmacy technicians also must be able to give instruction and communicate other information to co-workers. o Customer Service oCustomer service skills are a nonher valuable communication aspect of a pharmacy technicians job. Patients often have a number of different options when it comes to pharmacies for prescription fulfillment. Therefore, to retain existing customers and attract new ones, pharmacy technicians need to be friendly, attractive and helpful. Providing patients with quality service gives them a reason to keep coming back.Inventory and Maintenance oAnother management skill a pharmacy technician must have is the ability to take accurate inventory and perform maintenance on completely equipment and the facility in general. Pharmacy technicians must keep accurate inventory of medication so they know what they have on hand. They must discard expired medication and stock new medicati on, and record those saves. Pharmacy technicians also need to ensure all equipment, such as scales, measuring tools and computers, are working properly. chat Skill in force(p) confabulation Skills rough-and-ready communication skills are the key to your success because in that respect are people everywhere Our effective communication trainingwebinarsandtoolswill show you Advantages of effective communication Effective communication in the workplace Effective communication techniques Four styles of communication (DISC) Conflict resolution strategies Communicating Using Email Persuasion and sales strategies Non verbal communication Effective talk Effective communication happens largely at an unconscious level nd thats why the most effective communicators of all time paid as much watchfulness tohowthey were delivering their message as they did to the exact words that they were using. And thats why its so easy for email to go horribly wrong. Dont get me wrong words are c ritically important to getting your message through loud and clear, but the psychology behind them is more important. And thats why Maximum Advantage is dedicated to combining the in vogue(p) advances in psychology and linguistics with time tested methods to give you a communication edge that some might consider to be unfair The Communication Process The communication process is a six step cycle, and unfortunately the communication can break down or become confused at any step. Sometimes the message isnt even clear in our own brain, and yet we still expect others to know what we mean Then the encoding, sending, and decoding phases all provide opportunities for errors and misunderstandings to crop into the process. In the fifth step, the receiver has to filter the message and decide what it means based on their own values, beliefs, filters, and memories. If any of these steps fails, the give is confusion, conflict, and frustration. Effective Communication Video Heres a short-chang e video that explains exactly how the effective communication process works. How To Communicate Effectively Considering how many opportunities there are for communication to go wrong its amazing that it ever goes right Here aremyseven rules for effective communication 1. Take responsibility for the success of your communication. If theyre not getting it, its because youre not giving it in a way they can understand. To learn to communicate inways that people instinctively understand, visitCommunication University. . Realize that the unconscious mind is your greatest ally. Heres a demonstration. 3. Its not about you. To communicate effectively, learn to see the world for the other persons perspective. 4. If what youre doing isnt working do something different. 5. Communication can change reality. Thats why advertisers spent $165,000,000,000 last year and you can have the same impact when you know how. Heres information about persuasion. 6. Every action has a positive intention. You j ust have to find it. 7. Its better to be successful than right.The world demands results, not excuses. Effective Communication Skills Here is a short list of some of the skills that it takes to be an effective communicator. Think about your own communication style and which skills you are strong in and which ones you could do better. Listeningfor facts and feelings to bind sure that you interpreting the message as intended. Asking questions effectively to guide listeners to solutions. Recognizing and defusing the filters people are using when they communicate. Creating rapport to smooth difficult messages and cast relationships. Uncovering the unique values that drive each person and then constructing your message to match their personal system. Usingnon-verbal cuesto understand what the speaker really means. finding and replacing the cues that cause the domino effect in conflict and confrontation. Breaking unempowering belief cycles without directly attacking a bel ief. Overcoming objections by agreeing. Building and using stories to restore a point without anyone realizing it. Replacing destructive patterns such as angerwith empowering patterns that get better results. Reading the secrets hidden in every email message.